Shipping policy

Last updated: August 24, 2026

Fuel America LLC ("Fuel America," "we," "us," or "our") currently ships coffee orders placed through https://shop.fuelamericacoffee.com/ to addresses within the United States.

Order processing

Orders are typically prepared for shipment within 1–3 business days. Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays begin processing on the next business day. Processing may take longer during holidays, severe weather, product launches, or other high-volume periods.

Orders may be prepared and shipped by a trusted fulfillment partner. When your order ships, you will generally receive a confirmation email with tracking information, when tracking is available.

Shipping rates

  • Orders totaling $50.00 or less: $5 standard U.S. shipping.
  • Orders totaling $50.01 or more: free economy U.S. shipping, currently estimated at 5–8 business days after shipment.
  • Expedited shipping may be available for qualifying orders. Available services, prices, and any applicable weight limits are displayed at checkout.

Shipping thresholds are calculated after discounts and before any applicable taxes. Shipping charges may apply to each recurring subscription order based on the order total and shipping options available when that order processes.

Delivery estimates begin after the carrier accepts the shipment. They are estimates rather than guarantees. Carrier delays, severe weather, peak-season volume, and events outside our control can affect delivery.

Address accuracy

Please review your shipping address before placing an order. Contact us immediately at info@fuelamerica.us if you notice an error. Because orders are sent to fulfillment promptly, we cannot guarantee that an address can be changed after an order is placed. Fuel America is not responsible for delays or nondelivery caused by an incorrect or incomplete address supplied by the customer, but we will try to help when possible.

Delayed, lost, or damaged shipments

If tracking has not updated for an unusual period, an order is marked delivered but cannot be located, or a package arrives damaged, email info@fuelamerica.us with your order number. For damaged packages, include photographs of the package and product when possible. Please report damaged, missing, or incorrect items within 7 days of delivery or the carrier's reported delivery date.

Contact

Fuel America LLC
152 Chestnut Hill Avenue
Brighton, MA 02135
United States
Email: info@fuelamerica.us
Phone: 860-748-4835